We were proud to welcome Richmond MP, Rishi Sunak, today, Friday 17th July, following the reopening of out popular Visitor Centre.
Whilst visiting his local constituency of Richmond (Yorks) , the MP – who is also Chancellor of the Exchequer, toured our recently reopened Yorkshire Wensleydale Cheese Experience. He observed our master cheesemakers in action from the Viewing Gallery and turned his hand to the art of cheese grading in our Visitor Centre.
During his visit, Mr Sunak toured our Cheese and Gift Shop which stocks a range of award-winning range of artisan cheeses, local produce, and gifts. He recognised our quick and innovative response in bringing its shop offering online in March 2020, with the launch of our Online Deli.
Following the announcement of the Eat Out to Help Out Scheme, the MP also visited our award-winning 1897 Coffee Shop and Calvert’s Restaurant with brand new bistro-style menu led by our new executive chef.
Mr Sunak, commented; “It’s a privilege to visit and celebrate the reopening of the Wensleydale Creamery Visitor Centre, an iconic business with deep rooted heritage in the Yorkshire Dales, which attracts hundreds of thousands of visitors to the area.
“It is remarkable to see how the business has responded and innovated during these difficult times with the success of its online mail order service and it is encouraging to see visitors being welcomed back to its fantastic visitor experience within the heart of the Yorkshire Dales National Park.”
Trish Cannon, Visitor Centre Director, commented: “We welcome Rishi’s visit as we reopen our doors to customers for the first time since March. We’ve worked extremely hard to put measures in place to ensure the safety of our staff and visitors whilst creating a friendly environment for everyone to visit, and we have received overwhelmingly positive feedback so far.
“We are looking forward to introducing the ‘Eat Out to Help Out’ scheme, which will offer 50% discount up to the value of £10 to customers dining at Calvert’s Restaurant and the 1897 Coffee Shop, where customers can enjoy our brand-new menus celebrating the best of Yorkshire produce.”
Sandra Bell, Marketing Manager, added: “We’ve been overwhelmed by the demand for our mail order offering, proving that by listening to the needs of our customers and being innovative and willing to adapt to market conditions, a business can survive even in demanding conditions.
“This has been supported by our recent £1.4m investment programme (part-funded by an EU productivity grant) in the Creamery to increase capacity and improve efficiency in our cheesemaking process, catering for increased demand in pre-pack sales for Yorkshire Wensleydale and capacity to produce our new Yorkshire Creamery range.”
“We thank our farmers and tanker drivers who have continued to supply milk to the Creamery which has been central to our continued production during the pandemic, and to our customers for their overwhelming support and understanding throughout. All of our staff, both Cheesemakers and Mail Order team have also worked tirelessly to ensure we continued to deliver fantastic tasting cheeses, customer service and quality over the past couple of months. We’re really lucky to have such a great workforce.”
More information about the reopening can be found here: https://www.wensleydale.co.uk/blog/our-reopening-plans/.