Covid-19 Wensleydale Creamery Statement

We have now reopened – please read our plans here.

Dear Customers, Visitors and Cheese-lovers,

Whilst we deal with the uncertainty of Coronavirus, we’d like to update you about measures we are taking to ensure we maintain a safe environment for our employees and visitors.

Wensleydale Creamery is committed to protecting our employees and our customers when visiting our Visitor Centre. As an A** International Food Safety accredited site and cheese-maker, we always maintain the highest standard of hygiene and are rated 5/5 by the Food Standards Agency. We continue to work with our local environmental health agency.

We’d like to advise you that we are taking extra measures to help protect the health and wellbeing of our employees and visitors.

  • Hand sanitisers have been placed at the entrance and throughout all areas of our Visitor Centre. We ask that customers ensure they sanitise their hands when entering each part of our Visitor Centre.
  • We maintain the highest possible levels of hygiene, and as usual, our site will continue to be deep-cleaned every day.
  • Additionally, door handles, handrails and surfaces etc are being cleaned and sanitised regularly throughout the day.
  • We ask customers to respect the space of others whilst queuing.
  • Cheese samples have been removed from our Cheese Shop during this time.
  • We are asking customers to pay by card where possible, to reduce the handling of cash.

We are delivering regular updates to our employees to keep them informed in accordance with Public Health England.

Don’t forget – our Mail Order department is available all year round to send cheese to your doorstep (Mainland UK addresses only). There will always be cheese for you!

We thank you for your support and understanding.

Best wishes,

The Team at Wensleydale Creamery.

Last updated: 4th April 2020 17.04pm


  • Martyn Littlewood

    just wondered if the corvid 19 update is really the up to date status? there have been lots of changes since the 13th March

    what is your strategy/plans for opening over the near future (I know you cannot say too far into the future).


  • Deborah Lorenzelli

    Your email is very much appreciated especially with the present situation. We are due up in the Dales next Friday and will be more than happy to visit your establishment. Thank you to all you staff, take care and keep safe x

  • Aislyn & Jamie Bull

    Dear friends
    Thank you for the update. Please give our love to all your lovely staff from us in Carperby. Take care we will see you all soon lots of love xxx


    This is to thank your Mail Order Department for help and guidance this morning …. all greatly appreciated, together with the reassurance of ‘Business as Usual’ (in a manner of speaking!). Pat

  • Rgran

    Visited at the end of March at the start of the virus outbreak. I was so impressed with the early measures taken to ensure public safety and with the hygiene facilities offered and the vigilant staff.
    Keep safe and well during this difficult time.